Managers play a critical role in recognising and preventing harassment at the workplace. When an employee raises a concern, the manager often acts as the first point of contact and carries responsibilities on behalf of the employer. Under the POSH Act, 2013, managers are required to actively foster a safe, respectful environment within their teams.

Objectives of this programme

• Learn how to respond promptly and fairly to formal and informal harassment complaints
• Practice listening, empathy and questioning skills when supporting a complainant
• Understand procedures to refer cases to the Internal Committee (IC)
• Build familiarity with the POSH Act, 2013 and Vishaka guidelines
• Communicate a strong, consistent message of zero tolerance within your team

Methodology

• Role plays, presentation, audio-video clips, group discussion and Q&A