On receiving a sexual harassment complaint, the Presiding Officer of the IC constitutes an investigation panel of two members of different genders. The external member of the IC is part of this panel. TalkItOver can support your organisation by providing a consultant to serve as the external member and guide the investigation process.

Investigation activities include

• Interviewing the complainant
• Interviewing the respondent
• Interviewing key witnesses
• Reviewing and scrutinising all relevant information and documentation
• Assessing the validity of the complaint, including addressing frivolous complaints
• Notifying findings to both the complainant and respondent
• Making recommendations to the Presiding Officer on appropriate action
• Ensuring communication of the action taken

The investigation may also include

• Facilitating mediation through informal and formal processes
• Appointing a panellist for mediation where appropriate